Frank was knowledgable, friendly, prompt and honest. He quickly understood our problem, upgraded our springs, and went out of his way to service the door so it is even quieter than before. We would definitely recommend him for service should you be in need on a moments notice like we were.
Excellent service from A1 Garage Door Service. I needed a general tune up and specifically a garage door tension spring adjusted. Kyle R arrived on time and was very professional and knew his job well. He inspected everything, told me what were the issues he found and listed out the tune up activities and how they would fix the issues. He completed the tuneup including the adjustment of the Spring. Everything is working as I wanted now, thanks to Kyle. Will recommend A1 to others.
- Ravi K
I own rental property and have used them twice on two separate properties. The first time I used them I had American Home Shield insurance on a duplex in Playa Del Rey but the service provider they sent said the repair wasn't covered by my AHS insurance and quoted me a ridiculous price to replace the garage door arm assembly. I called A-1 to come out and the owner, who I believe is retired, quoted me a much better price and just came across as someone you could trust.
The second time I used them was for a commercial type gate. I originally used another vendor because A1 was reluctant to come as far north as Venice. However, after repeated issues with the gate, I had the A1 repair guy come out and he fixed the issue with sensors that were keeping the gate from opening at less than what the other person had charged on visits and I haven't had an issue since. Having rental properties, I work lots of vendors and in my two experiences they provided me what I considered excellent service at a competitive price and I will be using them again.
What else can I say. I had someone come look at my garage door that was not installed properly the first time. I was recommended another business that is also well known in the area who had the worst follow up one could imagine. After several phone calls and no one would call back or we were always waiting on the owner I went down my list and found A-1 garage.
From the very beginning they were extremely professional on the phone and very thorough. I could tell right away this business was on top of their game in my prior experience. From there they had a technician out in two days and the following week the install was taken care of. The two technicians were very professional and knew their stuff as this was a difficult install. But they told me it could be done where as the first company told me it was impossible.
I highly recommend them you will not be disappointed.
I had a garage door failure and unhappy with a previous company that couldn't even show up to assess my problem I called A-1 because of their excellent reviews and ratings. I called at 8:30am on a Saturday morning and explained the issue I had with my Genie opener and she asked if it was okay to slot me in for a 9-11am service call. I couldn't believe that they were able to come out first thing on a Saturday to take a look.
Omar showed up an hour later and new exactly the potential issue. He was able to diagnose the motor issue over the phone, but still made the trip to assess. He immediately ran some tests and determined it was the motor and went on to explain how the newer Genie models weren't that great. He didn't have to sell that statement too hard because there were 3 Genie models he had to replace the day before.
Thinking that they would have to reschedule to replace my unit, they were actually able to replace it on the spot after diagnosing the problem and 2 hours later a brand new unit and working garage door.
Great customer service and worked quickly. Highly recommend!
I needed to replace an old wood garage door and called A-1 strictly because the yelp reviews were so great. I'm so glad I did. I highly highly recommend these guys. I phoned them on a Friday and spoke to Connie to schedule an appt. She couldn't have been nicer!! They came out the following Monday with all the information I needed to order a new door. They had the new door installed by Thursday and hauled off the very heavy wood door in seamless fashion. The entire crew was extremely nice and very thorough with explaining things.
Thank you A-1 for the great work and exceptional customer service!
We were given a time range of 4 PM to 6 PM. The service provider arrived around 5:40 PM. Our issue was that the garage door wouldn't fully close. When it would get close to the ground and completely close it would revert back and open again. The service provider did some quick maintenance on the garage, fixed a few screws and some lights and minutes later the garage is fully functioning again. The best part was the total. It was completely reasonable and better than expected. We highly recommend A1's services! Thank you Omar!!!
One of my garage door openers broke so I called A1 back to replace this one , they had replaced my other one for me and did a great job. they gave me a good price, he showed up on time, he did a great job everything works great and now both my garage door opener's are perfect thanks a lot A1...
Was in need of services to our garage door and found that A1 had great reviews on several sites. I sent them a message inquiring about a quote and they responded quickly. The quote was so reasonable that I inquired when they could come out. Surprisingly, they were able to come out that day! They came out on time and the work was quickly done! I definitely recommend A1 Garage Door Services!
So these guys were amazingly prompt and professional in coming out to do my estimate. They came the next day and I was impressed with the technician who came out to bid my project.
That's where everything ended. I was supposed to get a quote by email. After a week, nothing. I called, was told I would get it that day, nothing. Since then I have called and left two messages with no call back and still no quote. I was looking forward to doing business with them but I guess now I have to move on. I was willing to spend the extra money to have them do a great job with a high end garage door but I guess they didn't want my business!
I am impressed! Called to have my two car garage door's tension spring replaced. Greeted very nicely by Connie, who was very nice and guiding on the phone. The whole deal was done and garage door working better than before!
3:30pm Friday called them and scheduled 2hr window
6:18 arrivals
6:40 cleaned up
He even checked my door tracks and found spots where the are binding a bit - and fixed it. Lubed everything up, showed me where to apply more next year, friendly - all good things! Will call them again. Thanks!
I had a serious garage door emergency so I checked Yelp and based on their excellent reviews and ratings I called A-1 Garage Door Service. I spoke with Connie and right from the start I felt as if I made the right choice.
She assured me a technician would be at my home within the hour and sure enough Omar arrived within that window. I cannot say enough good things about Omar. He was very professional, knowledgeable and did an excellent repair job on my heavy wood garage door. And their prices were very reasonably.
I will definitely be using A-1 Garage Door Service again if need be and will be recommending them to my friends and neighbors. Thanks Omar and Connie.
I picked A-1 Garage Door Service to install my Chamberlain RJO20 wall mount garage door opener purchased from Lowe's. I used A-1 based on their high ratings on the Yelp, friendliness on the phone, product knowledge and fair pricing.
Nabor, the installner came on time even though it was pouring heavily on that afternoon. He was a pleasant and friendly gentleman. He was experienced and took the job seriously. He did not turn on loud music when he was working. He did not take any short cut and replaced all the old opener wirings for the door control and the safety reversing sensors with the new ones provided by Chamberlain. My garage door was out of balance, i.e. when it was detached from the opener, it was too heavy to lift and pull and would keep dropping down to the ground if I let go my hands. He was able to balance it back to the original factory specifications. Finally, Nabor even walked the extra mile, he helped me to pair the opener to my two HomeLink equipped cars.
Thank you Nabor and thank you A-1. I would use them again and would certainly recommend to my circle of friends.
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