I am impressed! Called to have my two car garage door's tension spring replaced. Greeted very nicely by Connie, who was very nice and guiding on the phone. The whole deal was done and garage door working better than before!
3:30pm Friday called them and scheduled 2hr window
6:18 arrivals
6:40 cleaned up
He even checked my door tracks and found spots where the are binding a bit - and fixed it. Lubed everything up, showed me where to apply more next year, friendly - all good things! Will call them again. Thanks!
Joe Y.
Why did we choose A-1 Garage Door Service? They are a local, family owned business and their reviews on Yelp are EXCELLENT. Ben came and gave us an estimate. He was polite, efficient and very knowledgeable. Connie set our appointment and here we are three days later with a beautiful, fresh, new, quiet garage door. We had some "special needs" and Ben was able to accommodate us. Thank you Ben and Connie. You have made this experience pleasant and uneventful!
I had a garage door failure and unhappy with a previous company that couldn't even show up to assess my problem I called A-1 because of their excellent reviews and ratings. I called at 8:30am on a Saturday morning and explained the issue I had with my Genie opener and she asked if it was okay to slot me in for a 9-11am service call. I couldn't believe that they were able to come out first thing on a Saturday to take a look.
Omar showed up an hour later and new exactly the potential issue. He was able to diagnose the motor issue over the phone, but still made the trip to assess. He immediately ran some tests and determined it was the motor and went on to explain how the newer Genie models weren't that great. He didn't have to sell that statement too hard because there were 3 Genie models he had to replace the day before.
Thinking that they would have to reschedule to replace my unit, they were actually able to replace it on the spot after diagnosing the problem and 2 hours later a brand new unit and working garage door.
Great customer service and worked quickly. Highly recommend!
Shawn P.
Our garage door on the house that we bought had multiple problems.
I requested someone to come out to install a keypad and adjust the motor mechanics on my garage door. They quoted me a price over the phone and we set up an appointment for the next day. Two technicians came out.
They quickly installed the keypad and also brought additional supplies to make the motor connected to 'the cloud' so that the garage can be controlled via phone or the Google Assistant. I decided to not add the Internet-connected capabilities, which they were fine with. Also, when adding the keypad, they turned away when asking me to enter my key code, as a nod towards security, which I appreciated.
They also tuned the motor so that the door always opened all the way (it usually only opened 70% of the way...) and so that it ran quieter.
They also noted that the 'manual unlock' feature on the door was not working. They did not push me to fix it but noted that I would be unable to open the garage door when the power was out. This is a problem for me since we have no door leading into the garage from our house. Their comment actually reminded me of at least one time when the power went out and I was unable to go into the garage to get flashlights. We also keep food in there in case of emergencies. So I decided to get the 'manual unlock' replaced. They replaced it and showed me how to operate it.
They communicated clearly and were reasonably priced. I plan to use them for future garage door needs.
Chris M.
Was in need of services to our garage door and found that A1 had great reviews on several sites. I sent them a message inquiring about a quote and they responded quickly. The quote was so reasonable that I inquired when they could come out. Surprisingly, they were able to come out that day! They came out on time and the work was quickly done! I definitely recommend A1 Garage Door Services!
T C.
Really great experience recently with the team from A-1. Garage door opener stopped working and my usual attempts at getting it running again all failed. I phoned A-1 on a Friday afternoon and described my issue. Connie gave me several suggestions over the phone for trying to fix it and spare me the expense of a visit from a technician, a nice touch. Unfortunately I couldn't self-diagnose the problem, so I phoned A-1 again to ask if they could send someone out. Connie said they could and two technicians (Freddy and R-something) were knocking on my door within 30 minutes...incredible. After a few minutes inspecting my opener, the two gentlemen from A-1 said the whole opener would need to be replaced, as my opener was 15 years old and the broken part is no longer manufactured. Fortunately the technicians had several new openers in the bed of their truck and gave me the option to choose among three different models. After electing a wi-fi compatible model from LiftMaster, the technicians went to work replacing the garage door opener. About 90 minutes later, I made a cash payment to the technicians (saved about 10%) and was standing there admiring my brand new, super quiet garage door opener. Being in the service business myself, I valued the advice, response time and professionalism of Connie, Freddy and his partner from the team at A-1, and wholeheartedly endorse them for all of your garage door needs.
Great service and competitive pricing. I recently had my detached garage door replaced by A-1. They were able to give me an estimate and complete the project in 1 week. They always arrived within the time window they promised. They do a full service including removal and haul away of the old garage. There was minimal effort on my part to prepare the garage for the project other than clearing the space they would need to work. They added additional framing around the new garage as well as weather stripping. The total costs of materials, motor and installation was $1600 and they offer a significant cash discount. I purchased the cheapest motor they had and I still think its incredibly quiet. The installation time as about 4 hours. I would definitely recommend them to anyone looking for a new garage door.
Mathew H.
What else can I say. I had someone come look at my garage door that was not installed properly the first time. I was recommended another business that is also well known in the area who had the worst follow up one could imagine. After several phone calls and no one would call back or we were always waiting on the owner I went down my list and found A-1 garage.
From the very beginning they were extremely professional on the phone and very thorough. I could tell right away this business was on top of their game in my prior experience. From there they had a technician out in two days and the following week the install was taken care of. The two technicians were very professional and knew their stuff as this was a difficult install. But they told me it could be done where as the first company told me it was impossible.
I highly recommend them you will not be disappointed.
david B.
Wow! I called at 8:30am and left a message and Connie called me back at 9am to schedule service at 10am! Incredible! Omar arrived promptly at 10, assessed the door, and began working. It's 10:40 and my once totally non-operational garage door is fully functional! I am so impressed. (PS it's a Monday morning!!)
Monai S.
Great job fixing my door. Came same day and charged a reasonable price.
Oscar replaced broken coils and on my garage door and after he was done he inspected and lubricated the joints as well as made sure that the settings were correct on the garage door.
I definitely recommend this place.
Andres I.
I cannot express the superb work of this company! After receiving a few quotes, some higher and some lower, I went with my instinct and Yelp reviews. A1 exceeded my expectations in regards to responsiveness, professionalism and cleanliness! They were ready to start with my installation of 5 garage doors within 3 days! One of my tenants even commented, "Oh, you swept my garage out! Thank you!" Connie was attentive and negotiable. I had a budget, and A1 met it! Nabor and his crew are awesome!!!! He followed through with calls and texts, and showed up for the estimate and job before I could get there! I will always use A1 and recommend them highly!! You're all wonderful to work with! Thank you, A1!!! Now I understand the true meaning of your name...A1!
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