As a result of my garage door being inoperable, today was my first opportunity to utilize the services of A-1 Garage Door Service. My contact was a very pleasant experience. Omar, the Technician, arrived within the time perimeters that were established for the appointment. Omar provided excellent services that I felt went beyond the necessary repair of my garage door. In the future, if necessary, I will definitely utilize their services and will highly recommend them to those needing garage repair services.
I am impressed! Called to have my two car garage door's tension spring replaced. Greeted very nicely by Connie, who was very nice and guiding on the phone. The whole deal was done and garage door working better than before!
3:30pm Friday called them and scheduled 2hr window
6:18 arrivals
6:40 cleaned up
He even checked my door tracks and found spots where the are binding a bit - and fixed it. Lubed everything up, showed me where to apply more next year, friendly - all good things! Will call them again. Thanks!
Joe Y.
So these guys were amazingly prompt and professional in coming out to do my estimate. They came the next day and I was impressed with the technician who came out to bid my project.
That's where everything ended. I was supposed to get a quote by email. After a week, nothing. I called, was told I would get it that day, nothing. Since then I have called and left two messages with no call back and still no quote. I was looking forward to doing business with them but I guess now I have to move on. I was willing to spend the extra money to have them do a great job with a high end garage door but I guess they didn't want my business!
Our garage door on the house that we bought had multiple problems.
I requested someone to come out to install a keypad and adjust the motor mechanics on my garage door. They quoted me a price over the phone and we set up an appointment for the next day. Two technicians came out.
They quickly installed the keypad and also brought additional supplies to make the motor connected to 'the cloud' so that the garage can be controlled via phone or the Google Assistant. I decided to not add the Internet-connected capabilities, which they were fine with. Also, when adding the keypad, they turned away when asking me to enter my key code, as a nod towards security, which I appreciated.
They also tuned the motor so that the door always opened all the way (it usually only opened 70% of the way...) and so that it ran quieter.
They also noted that the 'manual unlock' feature on the door was not working. They did not push me to fix it but noted that I would be unable to open the garage door when the power was out. This is a problem for me since we have no door leading into the garage from our house. Their comment actually reminded me of at least one time when the power went out and I was unable to go into the garage to get flashlights. We also keep food in there in case of emergencies. So I decided to get the 'manual unlock' replaced. They replaced it and showed me how to operate it.
They communicated clearly and were reasonably priced. I plan to use them for future garage door needs.
Chris M.
I own rental property and have used them twice on two separate properties. The first time I used them I had American Home Shield insurance on a duplex in Playa Del Rey but the service provider they sent said the repair wasn't covered by my AHS insurance and quoted me a ridiculous price to replace the garage door arm assembly. I called A-1 to come out and the owner, who I believe is retired, quoted me a much better price and just came across as someone you could trust.
The second time I used them was for a commercial type gate. I originally used another vendor because A1 was reluctant to come as far north as Venice. However, after repeated issues with the gate, I had the A1 repair guy come out and he fixed the issue with sensors that were keeping the gate from opening at less than what the other person had charged on visits and I haven't had an issue since. Having rental properties, I work lots of vendors and in my two experiences they provided me what I considered excellent service at a competitive price and I will be using them again.
Great job fixing my door. Came same day and charged a reasonable price.
Oscar replaced broken coils and on my garage door and after he was done he inspected and lubricated the joints as well as made sure that the settings were correct on the garage door.
I definitely recommend this place.
Andres I.
Great service and competitive pricing. I recently had my detached garage door replaced by A-1. They were able to give me an estimate and complete the project in 1 week. They always arrived within the time window they promised. They do a full service including removal and haul away of the old garage. There was minimal effort on my part to prepare the garage for the project other than clearing the space they would need to work. They added additional framing around the new garage as well as weather stripping. The total costs of materials, motor and installation was $1600 and they offer a significant cash discount. I purchased the cheapest motor they had and I still think its incredibly quiet. The installation time as about 4 hours. I would definitely recommend them to anyone looking for a new garage door.
Mathew H.
Frank was knowledgable, friendly, prompt and honest. He quickly understood our problem, upgraded our springs, and went out of his way to service the door so it is even quieter than before. We would definitely recommend him for service should you be in need on a moments notice like we were.
Cindy H.
What a great company! I called and they were able to come out same day. I ended up making an appointment for the next morning and the technician arrived at the very beginning of the service window. Omar was wonderful! He replaced my broken and worn out springs, reinforced the motor, and even helped me reset the system and program my clickers and my car! He couldn't have been more kind and helpful. The price was very reasonable and the service was top notch.
Amazing and Super Fast service. I called for an emergency garage fix and they came within 1 hour. Omar arrived and was very knowledgeable. The price is unbeatable and he was very quick and to the point and got the job done very professionally. This will always be my go-to service if i ever need my garage fixed. I would rate them 10 starts if possible. Thanks A-1!!
Excellent service from A1 Garage Door Service. I needed a general tune up and specifically a garage door tension spring adjusted. Kyle R arrived on time and was very professional and knew his job well. He inspected everything, told me what were the issues he found and listed out the tune up activities and how they would fix the issues. He completed the tuneup including the adjustment of the Spring. Everything is working as I wanted now, thanks to Kyle. Will recommend A1 to others.
- Ravi K
We replaced old door to new steel door. Frank suggested to match the color to our house so it took extra 3 weeks for replacement.
It took them 4 hours to do it and very professional work.
Reliable and honest job.
ガレージドアを新しくしました。とてもしっかりしたガレージドアで、とても満足です。
周りもぴったりと閉まるので、外からの虫なども入ってきません。
全てで1,400ドル。もっと安いドアもあると思いますが、長持ちする良いガレージドアの方が安心です。
Kumiko K.
Really great experience recently with the team from A-1. Garage door opener stopped working and my usual attempts at getting it running again all failed. I phoned A-1 on a Friday afternoon and described my issue. Connie gave me several suggestions over the phone for trying to fix it and spare me the expense of a visit from a technician, a nice touch. Unfortunately I couldn't self-diagnose the problem, so I phoned A-1 again to ask if they could send someone out. Connie said they could and two technicians (Freddy and R-something) were knocking on my door within 30 minutes...incredible. After a few minutes inspecting my opener, the two gentlemen from A-1 said the whole opener would need to be replaced, as my opener was 15 years old and the broken part is no longer manufactured. Fortunately the technicians had several new openers in the bed of their truck and gave me the option to choose among three different models. After electing a wi-fi compatible model from LiftMaster, the technicians went to work replacing the garage door opener. About 90 minutes later, I made a cash payment to the technicians (saved about 10%) and was standing there admiring my brand new, super quiet garage door opener. Being in the service business myself, I valued the advice, response time and professionalism of Connie, Freddy and his partner from the team at A-1, and wholeheartedly endorse them for all of your garage door needs.
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