So these guys were amazingly prompt and professional in coming out to do my estimate. They came the next day and I was impressed with the technician who came out to bid my project.
That's where everything ended. I was supposed to get a quote by email. After a week, nothing. I called, was told I would get it that day, nothing. Since then I have called and left two messages with no call back and still no quote. I was looking forward to doing business with them but I guess now I have to move on. I was willing to spend the extra money to have them do a great job with a high end garage door but I guess they didn't want my business!
I picked A-1 Garage Door Service to install my Chamberlain RJO20 wall mount garage door opener purchased from Lowe's. I used A-1 based on their high ratings on the Yelp, friendliness on the phone, product knowledge and fair pricing.
Nabor, the installner came on time even though it was pouring heavily on that afternoon. He was a pleasant and friendly gentleman. He was experienced and took the job seriously. He did not turn on loud music when he was working. He did not take any short cut and replaced all the old opener wirings for the door control and the safety reversing sensors with the new ones provided by Chamberlain. My garage door was out of balance, i.e. when it was detached from the opener, it was too heavy to lift and pull and would keep dropping down to the ground if I let go my hands. He was able to balance it back to the original factory specifications. Finally, Nabor even walked the extra mile, he helped me to pair the opener to my two HomeLink equipped cars.
Thank you Nabor and thank you A-1. I would use them again and would certainly recommend to my circle of friends.
I had a serious garage door emergency so I checked Yelp and based on their excellent reviews and ratings I called A-1 Garage Door Service. I spoke with Connie and right from the start I felt as if I made the right choice.
She assured me a technician would be at my home within the hour and sure enough Omar arrived within that window. I cannot say enough good things about Omar. He was very professional, knowledgeable and did an excellent repair job on my heavy wood garage door. And their prices were very reasonably.
I will definitely be using A-1 Garage Door Service again if need be and will be recommending them to my friends and neighbors. Thanks Omar and Connie.
Steve B.
As a result of my garage door being inoperable, today was my first opportunity to utilize the services of A-1 Garage Door Service. My contact was a very pleasant experience. Omar, the Technician, arrived within the time perimeters that were established for the appointment. Omar provided excellent services that I felt went beyond the necessary repair of my garage door. In the future, if necessary, I will definitely utilize their services and will highly recommend them to those needing garage repair services.
What a great company! I called and they were able to come out same day. I ended up making an appointment for the next morning and the technician arrived at the very beginning of the service window. Omar was wonderful! He replaced my broken and worn out springs, reinforced the motor, and even helped me reset the system and program my clickers and my car! He couldn't have been more kind and helpful. The price was very reasonable and the service was top notch.
What else can I say. I had someone come look at my garage door that was not installed properly the first time. I was recommended another business that is also well known in the area who had the worst follow up one could imagine. After several phone calls and no one would call back or we were always waiting on the owner I went down my list and found A-1 garage.
From the very beginning they were extremely professional on the phone and very thorough. I could tell right away this business was on top of their game in my prior experience. From there they had a technician out in two days and the following week the install was taken care of. The two technicians were very professional and knew their stuff as this was a difficult install. But they told me it could be done where as the first company told me it was impossible.
I highly recommend them you will not be disappointed.
david B.
I needed to replace an old wood garage door and called A-1 strictly because the yelp reviews were so great. I'm so glad I did. I highly highly recommend these guys. I phoned them on a Friday and spoke to Connie to schedule an appt. She couldn't have been nicer!! They came out the following Monday with all the information I needed to order a new door. They had the new door installed by Thursday and hauled off the very heavy wood door in seamless fashion. The entire crew was extremely nice and very thorough with explaining things.
Thank you A-1 for the great work and exceptional customer service!
Maureen R.
Why did we choose A-1 Garage Door Service? They are a local, family owned business and their reviews on Yelp are EXCELLENT. Ben came and gave us an estimate. He was polite, efficient and very knowledgeable. Connie set our appointment and here we are three days later with a beautiful, fresh, new, quiet garage door. We had some "special needs" and Ben was able to accommodate us. Thank you Ben and Connie. You have made this experience pleasant and uneventful!
Was in need of services to our garage door and found that A1 had great reviews on several sites. I sent them a message inquiring about a quote and they responded quickly. The quote was so reasonable that I inquired when they could come out. Surprisingly, they were able to come out that day! They came out on time and the work was quickly done! I definitely recommend A1 Garage Door Services!
T C.
Great service and competitive pricing. I recently had my detached garage door replaced by A-1. They were able to give me an estimate and complete the project in 1 week. They always arrived within the time window they promised. They do a full service including removal and haul away of the old garage. There was minimal effort on my part to prepare the garage for the project other than clearing the space they would need to work. They added additional framing around the new garage as well as weather stripping. The total costs of materials, motor and installation was $1600 and they offer a significant cash discount. I purchased the cheapest motor they had and I still think its incredibly quiet. The installation time as about 4 hours. I would definitely recommend them to anyone looking for a new garage door.
Mathew H.
I am impressed! Called to have my two car garage door's tension spring replaced. Greeted very nicely by Connie, who was very nice and guiding on the phone. The whole deal was done and garage door working better than before!
3:30pm Friday called them and scheduled 2hr window
6:18 arrivals
6:40 cleaned up
He even checked my door tracks and found spots where the are binding a bit - and fixed it. Lubed everything up, showed me where to apply more next year, friendly - all good things! Will call them again. Thanks!
Joe Y.
We were given a time range of 4 PM to 6 PM. The service provider arrived around 5:40 PM. Our issue was that the garage door wouldn't fully close. When it would get close to the ground and completely close it would revert back and open again. The service provider did some quick maintenance on the garage, fixed a few screws and some lights and minutes later the garage is fully functioning again. The best part was the total. It was completely reasonable and better than expected. We highly recommend A1's services! Thank you Omar!!!
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